Returns & Exchanges

At Toad&Co, we want you to love your sustainable style, so we offer a 90-day window for returns and exchanges on all items in unworn, original condition. Whether it's a fit issue or a change of heart, we've made the process simple and eco-friendly.

1

Start Your Request

Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Follow the prompts to download and print a prepaid shipping label, or opt for a QR code for a printer-less drop-off at participating locations.

3

Pack and Ship

Place your items in their original packaging or a reusable mailer, attach the label, and drop the package off at any authorized UPS shipping point.

4

Receive Your Refund

Once our warehouse team inspects your return, we will issue a refund to your original payment method or process your exchange within 7-10 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing